Privacy policy

Information about the handling of your personal data when you visit our website:In order to provide the functions and services of our website, it is necessary for us to collect personal data about you. Below we explain what data we collect about you, why this is necessary and what rights you have in relation to your data.Responsible for the processing of personal data on this website is

L. Bösendorfer Klavierfabrik GmbH
Bösendorferstrasse 12
1010 Vienna
Telephone: +43 (0) 1 504 66 51-0
 If you have any questions about data protection, please send us an e-mail toTranslated with DeepL.com (free version)

The e-mail will be forwarded to our data protection coordinator.

Informational use 
If you use this website without transmitting any data to us (e.g. by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:
- IP address
- Date and time of the request
- Content of the request
- Access status/HTTP status code
- Browser type
- Language and version of the browser software
- Operating system

This is technically necessary in order to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for the collection is Art. 6 (1) point f GDPR.

Use of cookies 
We use cookies to facilitate and improve your use of our website. Cookies are text files that are stored on a computer when you visit a website via the web browser. This serves to recognise a session, for example when you are permanently logged in to a website or when using the shopping cart function.

Most web browsers automatically accept cookies. You can delete stored cookies at any time via your web browser settings. You can also adjust your web browser settings so that no cookies are stored. However, this may mean that not all of our website functions are available.

Contact form 
On our website, you can enter personal data using a contact form. When you use the contact form, we collect and store the data that you enter in the input mask (e.g. last name, first name, email address). This data is not passed on to third parties.

The legal basis for the processing in the case of consent is Art. 6 (1) (a) GDPR. If your request serves to prepare the conclusion of a contract, Art. 6 (1) (b) GDPR is an additional legal basis.

We use the data exclusively to process and respond to your request.

Newsletter 
You have the option of subscribing to our newsletter via our website. For this purpose, we collect and store the data that you enter in the input mask (e.g. first name, last name, email address). We use this data exclusively for self-promotion. Subscription to the newsletter is only possible with your consent.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration (double opt-in function). You can cancel your subscription to the newsletter at any time by clicking on unsubscribe in the newsletter. We will then immediately delete the data in connection with sending the newsletter.

The legal basis for the processing is Art. 6 (1) point a GDPR. We use the data exclusively for sending the newsletter. 

Google Analytics 
We use Google Analytics to analyse and improve the use of our website.

Google Analytics is a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The legal basis for the processing of data using Google Analytics is Art. 6 para. 1 lit. f DSGVO. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: 

We use Google Analytics with the extension ‘_anonymizeIp()’. This shortens IP addresses (so-called IP masking). This makes it impossible to link them to specific individuals. Google participates in the EU-US Privacy Shield, . This ensures an adequate level of data protection even in the exceptional cases in which Google transfers personal data to the USA.

Information about Google: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

Further information about Google's terms of use: www.google.com/analytics/terms/de.html
Further information about Google's privacy policy: www.google.com/intl/de/analytics/privacyoverview.html

Google Maps
We use the Google Maps service on our website. This enables us to display interactive maps directly on our website and allows you to conveniently use the map function. When you use Google Maps, data is transmitted to Google in the USA, including your IP address.

You can prevent the transmission of data to Google by disabling JavaScript in your browser settings. However, in this case you will not be able to use Google Maps on our website.

The legal basis for the processing of your data is Art. 6 (1) (f) GDPR. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Information about Google:
Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA
Further information about Google's terms of use: www.google.com/analytics/terms/de.html
Further information about Google's privacy policy: www.google.com/intl/de/analytics/privacyoverview.html
Further information about Google Maps' terms of use: www.google.com/intl/de_US/help/terms_maps.html

Use of Typekit Fonts
We use Typekit Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Adobe via servers in the United States. When you visit our website, your web browser establishes a direct connection to these servers. Among other things, the visitor's IP address is transmitted to Adobe and stored there. Adobe participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework

Further information about Adobe: Adobe Systems Incorporated, 45 Park Avenue, San Jose, California 95110, USA

Further information about data protection when using Typekit: 
https://www.adobe.com/de/privacy/policies/typekit.html

Contract data processing
In the context of legitimate interests, we use the services of processors in accordance with the relevant legal requirements. The basis for this is contract processing agreements, which are concluded individually with the respective service providers.